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Unpaid-claim follow-up

An outstanding claim should have more than an aging date. The initial CareChase pilot focuses on reviewing status, following up with payers, and recording what needs to happen next.

Initial pilot focus
THE WORKFLOW

A clear process.
Defined responsibilities.

  1. 01

    Review the assigned batch and current claim status

  2. 02

    Follow up through the approved payer workflow

  3. 03

    Document responses, next actions, and practice questions

See the connected work.

All workflows
Initial pilot focusFollow up & resolve

Denial review & follow-up

Understand the stated reason, then define a reviewed response.

Explore this workflow Initial pilot focusPayments & insight

Reporting & practice visibility

See completed work, outstanding questions, and the next priorities.

Explore this workflow
YOUR PRACTICE. YOUR NEXT CHAPTER.

Let’s make the
next step clearer.

Request billing support

Your information

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Updated September 14, 2026